magic tickets

Promotion begins January 11 2012
Promotion ends April 30 2012
Non-Transferrable (ie. only you can redeem your ticket)
All magic tickets include an expiry date.
Not all computer/tech problems are solvable by way of an email exchange.
Not all computer/tech problems are solvable by a reasonably short email exchange.
An email process between the magic ticket merchant and a magic ticket holder may end before the magic ticket holder reaches satisfaction.
The magic ticket merchant may discontinue an email exchange w/ a magic ticket holder before solving the magic ticket holder’s problem.